Privacy Policy

Your account on Ludo King Data Complete Protected — Our Commitment

When you use Ludo King, you share certain information with us. This page clearly explains what we collect, where it's stored, how it's used, and how it's kept secure. No hidden details.

Last Updated: 1 January 2026
Our Level of Privacy Protection
Data encryption
256-bit SSL protection
98%
Data storage security
Isolated Server
96%
Third-party protection
Strict Data Sharing Policy
99%
User Controls
Complete Freedom
100%

6 Core Pillars of Privacy Protection

Here, in plain language, are the 6 core principles Ludo King follows to protect your privacy.

Minimal Data Collection
We only collect information that is strictly necessary to deliver our services. Collecting excessive or unnecessary personal data goes against Ludo King's core principles.
Privacy First
Military-grade encryption
All your data is secured with 256-bit AES encryption — the same standard used by international banks and government agencies. Your password is never stored in plain text.
256-bit SSL
Third-party sharing prohibited
Your personal data is never sold or shared with advertisers. No third party will have access to your information without a legal obligation or your explicit consent.
Never Sold
Full User Control
You have full rights to view, correct, and delete your information. You may request a copy of your data at any time. All data is erased upon account closure.
In your control
Secure Data Storage
Ludo King's servers operate in a completely separate, secure environment. Our data centres are monitored 24/7, and regular security audits are conducted.
Secure Server
Transparent Cookie Policy
Every cookie we use and the reason behind it is clearly disclosed. Your consent is obtained for non-essential cookies, and you can withdraw it at any time.
Transparent Policy

What Information Do We Collect?

The information Ludo King collects from you falls into two main categories — what you provide directly and what is collected automatically through your use of the platform.

Directly Provided Information

When registering or using our services, you provide the following information directly:

  • Full Name & Date of Birth
  • Mobile number & email address
  • Current Address (for KYC verification)
  • National ID or passport number (KYC)
  • Mobile banking number (bKash, Nagad, Rocket)
  • Customer support conversations

Automatically collected information

Some information is collected automatically while you use the platform:

  • Device type, operating system, and browser information
  • IP Address & Approximate Location
  • Which pages you visited on the platform and for how long
  • Game History & Transaction Records
  • Login/Logout Time and Date
Data TypeReason for CollectionMandatory?
Name & ContactAccount Creation & CommunicationYes
NID / PassportIdentity Verification (KYC)Withdrawal time
Payment informationTransaction ProcessingYes
Device InformationSecurity & Fraud PreventionAutomatic
Game HistoryService improvement & dispute resolutionAutomatic

Purpose of Data Collection

Ludo King uses your information only for specific, legitimate purposes. We never misuse your data. Here's a full breakdown:

Primary Purpose

  • Account Management: Ensuring your registration, login, and account security
  • Transaction Processing: Processing deposits and withdrawals quickly and securely
  • KYC Verification: Verifying identity to prevent fraud and money laundering
  • Customer Support: Resolving your issues quickly

For Service Improvement Purposes

  • Analysing which games are played most to develop new ones
  • Improving platform speed and performance
  • Delivering Personalized Bonus Offers
  • Identifying and resolving technical issues

💡 Important: Ludo King never sells or rents your information to third parties for advertising purposes. Your data is not a commodity — that is a core principle we stand by.


How Is Your Information Kept Secure?

Ludo King uses a multi-layered security system to protect your data. It's not just one lock — we safeguard your information across multiple levels.

  • 256-Bit SSL Encryption: Every connection is encrypted. You'll see a padlock icon in your browser's address bar.
  • Password hashing: Your password is never stored in plain text — bcrypt hashing is used at all times.
  • Two-Factor Authentication (2FA): Option to use OTP as an additional security layer during login.
  • Firewall Protection: An advanced firewall system protects the server from unauthorized access.
  • Regular security audits: At least twice a year, independent third-party security experts audit our systems.
  • Data backup: Automatic daily backups are performed to ensure no data is ever lost.

⚠️ Your Responsibility: We ensure the highest level of security on our end. However, please keep your password strong, never share it with anyone, and report anything suspicious to us immediately.


Third-Party & Data Sharing Policy

Ludo King strictly controls the sharing of information with third parties. Data may only be shared in the following circumstances:

  • Payment Processor: Limited data is shared with bKash and Nagad solely for transaction processing
  • Legal Obligation: Information may be disclosed under a court order or government directive
  • Fraud Prevention: In cases of serious fraud, information may be shared with relevant security authorities.
  • With Your Consent: Only with your explicit consent

Outside of the reasons above, your data is never shared with any advertisers, marketing companies, or other third parties.

Not Shared with Advertisers
Never Sold
Limited sharing for payments
Legal requirements

Cookie Policy

The Ludo King website and app use various types of cookies. Cookies are small data files stored on your device. The types of cookies we use and the controls available to you are outlined below:

You can also delete all cookies from your browser settings. However, disabling essential cookies may limit certain features of the website.


Your rights

Ludo King gives you full control over your personal data. Here are the rights you have:

  • Right to Know: You can find out exactly what information we hold about you
  • Right to Access: You can request a copy of all your data
  • Right to Rectification: You may request corrections to any inaccurate information
  • Right to Erasure: Closing your account will result in the permanent deletion of all personal data
  • Right to Object: You may object to the use of your data for specific purposes
  • Right to Portability: Option to export your data in a standard format

To exercise any of these rights, email us at support@ludoking.ws. We will respond within 30 days of receiving your request.


Child Protection Policy

Ludo King is intended solely for users aged 18 and above. Anyone under the age of 18 is not permitted to use our platform.

  • Age verification is carried out at the time of registration.
  • We do not knowingly collect any data from children or minors.
  • If identified as a minor, the account will be suspended immediately.
  • If parents have any concerns, they can contact us — action will be taken promptly.

⚠️ For parents: If you suspect your child is using Ludo King, please contact support@ludoking.ws immediately. We will take prompt action.


Data Retention Period

Ludo King does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Data TypeRetention PeriodReason
Basic Account InformationFor as long as your account remains activeService delivery
Transaction Records5 YearsLegal obligation
KYC documents5 YearsRegulatory Requirement
Game Log2 YearsDispute Resolution
Support Conversations1 yearEnsuring service quality
Cookie Data90 daysUser experience

After account closure, all personal data is deleted within 30 days unless retention is required by law.


Privacy Policy Updates

Ludo King may update this Privacy Policy when necessary. In the event of any changes:

  • A notification will be sent to your registered email address.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, you will be notified at least 15 days in advance.
  • Continued use of the platform after any changes will be considered your acceptance of the updated policy.

💡 Tip: Please revisit this page from time to time. We will notify you in advance of any significant changes.


Contact Us

For any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us:

Email
support@ludoking.ws
Support hours
24 hours a day, 7 days a week
Average response time
Data Requests: Processed Within 30 Days
Language Support
Full Support in Bengali

For more information, visit our Terms & Conditions, Responsible gaming and FAQ View page.


Frequently Asked Questions About Privacy

No, never. Your mobile number is used solely for account verification, OTP delivery, and important notifications. It is never shared with any third party for advertising purposes.

Yes, almost all data will be deleted. However, due to legal obligations, transaction records are retained for 5 years. Personal identification information is fully erased within 30 days of account closure.

Yes. Your national ID details are stored with 256-bit encryption and used solely for KYC verification. This information is never shared with any third party — except where legally required.

Email support@ludoking.ws to request a copy of your data. After identity verification, a full copy of your personal information will be sent to you within 30 days.

Your data is safe — Get Started Now!

Your privacy is fully protected at Ludo King. Join Bangladesh's most trusted gaming platform and enjoy a safe experience.

SSL Secured
Data Is Never Sold
You're in Full Control
24/7 support
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