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Ludo King FAQ — Answers to all your questions, right here

From registration and payments to bonuses, gaming rules, and security — if you have any questions about Ludo King, this FAQ page has the answers. Search below or browse by category.

50+ Answer
7 Category
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Most Frequently Asked
Is there a fee to register?
How do I deposit via bKash?
How do I claim the 150% welcome bonus?
What should I do if I forget my password?
How long does a withdrawal take?
Is my account secure?
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Registration FAQs

No, registration on Ludo King is completely free. There are no fees or charges to create an account. A minimum deposit of ৳100 is only required if you wish to start playing. Registration takes just 2 minutes.

You must be 18 years of age or older to register on Ludo King. This is an integral part of our Responsible Gaming policy. Date of birth is verified during registration. Accounts belonging to users under 18 will be terminated immediately.

No. Only one account per person is permitted. Attempting to open multiple accounts will result in all accounts being suspended and any accumulated bonuses being forfeited. If you're experiencing account issues, please contact support.
💡 Tip: Can't access your old account? Password Reset now.

If you haven't received your OTP, wait 60 seconds and click "Resend." Make sure your mobile has a stable network connection and that your SIM card is active. If the issue persists, contact us at support@ludoking.ws.

Some details can be updated through our support team. Changing your name or date of birth requires KYC documentation. A mobile number change requires identity verification. Your email address can be changed directly from account settings.

Enter the code in the "Referral Code" field during the second step of registration, when setting up your account. Referral codes cannot be added after registration is complete. Entering a valid code will earn you an additional bonus.

Yes. To close your account, submit a request to support@ludoking.ws. Make sure to withdraw your balance before deletion. Self-Exclusion is also available — your account can be suspended temporarily or permanently upon request. Responsible Gaming page for more details.
Login & Account Access

on the login page Click the "Forgot Password?" link, enter your registered mobile number, receive the OTP, and set a new password. The whole process takes just 2 minutes.

Yes. On the login page, go to the "OTP Login" tab and enter your mobile number. Enter the 6-digit code sent to your phone and you're in. The OTP is valid for 5 minutes.

Multiple incorrect password attempts may temporarily lock your account. Please wait 30 minutes and try again. If the issue persists, email us at support@ludoking.ws.

Yes, you can log into the same account from multiple devices. However, logging in from a new device may require OTP verification for security purposes. An alert SMS will be sent if a login is detected from an unrecognized device.

For security, you'll be automatically logged out after 30 minutes of inactivity. Enabling "Remember Me" extends this period. Only use this option on your own device — never on a shared or public device.

Log in once a day and your daily bonus is automatically credited to your account. Log in for 7 consecutive days to earn a super bonus. Miss a day, and your streak resets from the beginning.
Deposits & Withdrawals

Log in to your account → Click "Deposit" → Select bKash → Enter the amount → Send payment to the displayed bKash number → Confirm with your Transaction ID. Your balance is usually updated within 5 minutes.
💡 Keep in mind: The same process applies for Nagad and Rocket.

Withdrawals to bKash, Nagad, and Rocket are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. KYC verification is required for large withdrawal amounts.

The minimum deposit is ৳100. The maximum depends on your account level and verification status. Standard accounts can deposit up to ৳50,000 per day. You can set your own limits under Responsible Gaming settings.

First, wait 15 minutes. Keep your Transaction ID handy. If the deposit still hasn't appeared, email support@ludoking.ws with your Transaction ID. Our team will resolve it within 2 hours.

Yes. Withdrawals via bank transfer are also supported. A minimum withdrawal of ৳500 applies and KYC verification is required. Processing time is 1–3 business days.

Ludo King does not charge any withdrawal fees. However, your mobile banking provider (bKash/Nagad) may apply their own transfer charges. A small fee may also apply for bank transfers.

KYC (Know Your Customer) is an identity verification process. For large withdrawals, you will need to submit a photo of your National ID or passport. This is to prevent fraud and protect your account.
💡 Tip: Completing KYC in advance ensures there are no delays when making large withdrawals.

A withdrawal request can be cancelled as long as processing hasn't started yet. Go to the "Withdrawal History" section of your account to cancel, or notify our support team right away.
Bonuses & Offers

Registration Once completed, your very first deposit will automatically trigger a 150% bonus credited to your account. For example, a ৳1,000 deposit earns a ৳1,500 bonus — giving you ৳2,500 to play with. The maximum bonus is ৳15,000.

Wagering is a requirement to place a specified amount in bets using your bonus funds. The welcome bonus carries a 20x wagering requirement. This means if you receive a ৳1,500 bonus, you must wager ৳30,000 to fulfill the condition. The requirement must be met within 30 days.

Deposit every day and earn up to 30% as a reload bonus — credited automatically. The maximum daily reload bonus is ৳3,000, with a minimum deposit of ৳300 required.

Share your referral link or code. When a friend registers and makes their first deposit, you earn a ৳500 bonus. There's no cap — the more you refer, the more you earn. Track everything from your referral dashboard.

You'll receive a 10% cashback on your weekly losses. Every Monday, 10% of the previous week's net losses is credited to your account — no separate application required.
💡 Keep in mind: Cashback applies only to real-money losses — not to losses from bonus funds.

The welcome bonus must be used within 30 days. Daily bonuses expire within 24 hours. Referral bonuses are valid for 7 days. Bonuses not used within their respective timeframes will expire.

Yes. You can decline a bonus before it is credited to your account. However, once a bonus has been accepted and wagering has begun, it cannot be cancelled.

There's no separate sign-up required for the VIP program. Playing regularly earns you VIP points and advances your level. Higher levels unlock more bonuses, faster withdrawals, and exclusive offers.
Gaming Questions

Ludo King features 500+ games, including:
  • Live Casino (Baccarat, Roulette, Blackjack)
  • Slot Games
  • Sports Betting (cricket, football, tennis)
  • Lottery & Jackpots
  • Fishing Games & Much More

Yes. All games on Ludo King are fully playable on mobile. No separate app download is needed — you get the complete experience right from your browser. Both Android and iPhone are supported.

Log In → Sports Go to the Sports section → Select cricket → Choose a live match → Pick your bet and enter the amount → Confirm. Live scores and odds update in real time.

Yes. All games on Ludo King use internationally certified RNG (Random Number Generator) technology, verified regularly by independent third-party audit firms. Every game outcome is entirely random and cannot be manipulated.

Jackpot winnings are automatically credited to your account. For large jackpots, KYC verification may be required. To withdraw, go to the "Withdraw" section of your account and choose your preferred method.

For slots and simple games, your session typically resumes from where you left off once your connection is restored. For live games, the round will be settled based on recorded data. If you notice any discrepancy, check your game history or contact support.

New games are added to Ludo King every week. New Games Check out the latest additions in the category. New games come with special promotional offers during their first week.

Odds represent the numerical expression of winning probability. For example, odds of 1.5 mean a ৳100 bet returns ৳150 if you win. Lower odds indicate higher probability; higher odds mean lower probability but a bigger payout. Match Odds See full details on the page.
Security & Privacy

Yes. Ludo King uses 256-bit SSL encryption — the same level of security used by banks. Your personal data, payment details, and gaming history are fully protected. Regular third-party security audits are conducted.

No. Your personal information is never sold or shared with third parties. Data may only be disclosed to relevant authorities when required by law. For more details, please see our Privacy Policy read here.

Email support@ludoking.ws right away. Our team will temporarily lock your account and restore it after verification. To stay safe in the future, use a strong password and never share it with anyone.

Always type LudoKing.ws directly into your browser — never click on links. Ludo King will never ask for your password or OTP via SMS or phone call. If you receive any suspicious messages or calls, contact support immediately.

Yes, we use cookies. Cookies keep you logged in, remember your preferences, and enhance your overall experience. For more details about our cookie usage, please see our Privacy Policy available.

A strong password should have: at least 8 characters, a mix of uppercase and lowercase letters, numbers, and special characters (@#$%). Avoid simple passwords like 1234 or name123. Never reuse the same password across multiple accounts.

Yes. All KYC documents are stored on fully encrypted servers with strict access controls — only authorized members of the verification team can view them. Your information is never shared unless required by law.
Responsible Gaming

Log in to your account and go to "Responsible Gaming" settings. Set your daily, weekly, or monthly deposit limit. Reductions take effect immediately; increases require a 24-hour waiting period. Learn More

Yes. You can fully withdraw your balance before activating Self-Exclusion. Our support team will guide you through the process.

Cooling-off breaks are available from 24 hours up to 30 days. During the break, deposits and gameplay are not permitted. Your account will be reactivated automatically once the break ends.

Absolutely. Ludo King's responsible gaming support team is available 24/7. All assistance is completely confidential. Write to us at support@ludoking.ws or Responsible Gaming Go to page.

Yes. Go to the "Gaming History" section of your account to view your full record — time played, total deposits and withdrawals, and a complete win/loss breakdown.

Ludo King strictly enforces an 18+ policy. Age is verified at registration. Enable parental controls on shared devices and keep your login credentials away from younger family members.

Get Help Faster

If you can't find your answer in the FAQ, use the direct support options below.

Email Support
For any issues or questions, email us at support@ludoking.ws. The more detail you provide, the faster we can resolve your query. We typically respond within 2 hours.
Response Within 2 Hours
Live Chat
After logging in, you'll find the live chat button at the bottom-right of your dashboard. Chat in English — our agents typically respond within 3 minutes.
3-Minute Response
Terms & Conditions
For full details on bonus terms, payment policies, and gaming rules, please read our Terms & Conditions — everything is clearly laid out.
Read
Responsible Gaming
Visit our Responsible Gaming page to learn about gaming limits, Self-Exclusion, and mental health support. Your well-being is our priority.
Learn More
Registration Guide
Don't have an account yet? Follow our step-by-step registration guide and join for free — it only takes 2 minutes.
Registration
Privacy Policy
Read our Privacy Policy to learn how your information is collected, used, and kept secure.
Read

Ludo King FAQ — Why Is This Page Important?

Thousands of Ludo King members reach out to our support team every day with various questions. This FAQ page was created so you can find instant answers without waiting for support. Every question is answered in plain, easy-to-understand English — accessible to users of all ages.

The most common questions from new members

New members most commonly ask about the registration process, first deposit, and welcome bonus. This FAQ covers all of those questions in detail. The three most frequently raised topics are: not receiving an OTP, deposits not reflecting in the balance, and meeting bonus wagering requirements.

Payment Issues — What Should You Do?

Mobile banking payments in Bangladesh can occasionally run into minor issues. In most cases, waiting 15 minutes is enough for the problem to resolve itself. If it doesn't, contact our support team with your Transaction ID — without it, resolving the issue becomes much harder, so always keep your transaction ID handy.

What should you do if your question isn't in the FAQ?

This FAQ page covers more than 50 questions. If you still can't find what you're looking for, use the search box above. If the search doesn't help either, email us at support@ludoking.ws. Our support team is available 24/7, 7 days a week.

💡 Keep in mind: This FAQ page is updated regularly. Any new rules or changes will be reflected here first — don't rely on outdated information. Always check the latest FAQ.

What are you waiting for? Get Started Now!

Got your answers? Sign up at Ludo King now and kick off your gaming journey with a 150% welcome bonus.

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